1. The Customer
For the purpose of this contract the ‘customer’
shall be defined as the person whose name appears on the payment
details of the order.
Printed Pictures may be referred to as 'We' 'Us' 'Our'.
2.
Delivery
a) Goods will be delivered within 7 Working Days (Mainland
UK) by Carrier to the address given at the time of order.
c) Once each order leaves our premises, it becomes the customer's
responsibility, and Printed Pictures will accept no liability
for the safety of the order.
d) Any changes to the delivery address must be communicated
to Printed Pictures by email within 24 hours of placing your
order. Please state the Customer Order Number on All communications
with us. Printed Pictures will not take any responsibility
for any delays caused by changes to the delivery address if
these are not communicated accurately and promptly. Printed
Pictures will not change any delivery details if the Customer
Order Number is not quoted.
e) The standard delivery charge to Mainland UK is £0.00
- this includes postage insurance.
3.
Payment
All goods are to be paid at the time of order. When paying
for your order, you will be automatically be re-directed to
Paypal. All of our payments are processed though Paypal. Paypal
is a registered secure site. Please ensure the padlock symbol
is visible before you enter your card details.
Payment will appear on your bank statement as ' Printed Pictures'
4.
Cancellation and / or Variation
Once confirmed (by payment) this contract may not be varied
or cancelled by the customer.
As our prints are produced at your request, no refunds or
exchanges can be made unless your instructions have not been
carried out, or the item is found to be faulty.
5. Refunds, Exchanges and Collection Charges
As all prints are custom made, Printed Pictures are unable
to give refunds or exchanges thereon, unless the goods are
found to be faulty. This does not affect your statutory rights.
A non-refundable collection charge of £25 will be applied
to all prints that are cancelled after delivery, unless the
item was found to be faulty.
6.
Specifications
a) All goods will be made in accordance with the specifications
detailed on the website. It is the customer's responsibility
to ensure they have read and understood such specifications.
7.
Shading and Colour Variation
a) Due to limitations in the printing process, slight colour
variations may occur between prints.
Whilst Printed Pictures will make every reasonable endeavour
to minimise this, it is not always possible to eliminate this
eventuality completely. In these circumstances Printed Pictures
cannot accept any liability for shading variations.
To minimise colour variations between prints, if you are ordering
multiples, it is advisable to order all prints at the same
time, in the same order. Nothing in this clause shall affect
your statutory rights.
8.
Limitation of Liability
a) Printed Pictures shall not be liable for any indirect or
consequential loss, however arising as a result of any act,
omission, or default of Printed Pictures its employees, servants
or agents.
b) Nothing in this contract shall act as a limitation or exclusion
of liability for death or personal injury arising as a result
of negligence from Printed Pictures, its employees, servants
or agents.
9.
Force Majeure
Printed Pictures shall not be liable for any default in its
obligations hereunder as a result of any act of God, war,
strike, act of terrorism, lockout, industrial action, fire,
flood, drought, tempest, or storage of materials, or any other
event beyond its reasonable control.
10.
General
a) Headings - all heading are for ease of reference only,
and shall not affect the construction of this contract.
b) Severance - any provision of this contract, which is, or
may be, held by any competent judicial authority to be void
or voidable, shall be deemed severable and shall not affect
any other provision of this contract.
c) Applicable Law - this contract is subject to the law of
England and all disputes arising here shall be subject to
the jurisdiction of the English Courts.
d) Variation - none of the terms and conditions of this contract
shall be varied except in writing and signed by a Buying/Merchandise
Manager, or Director of Printed Pictures.
